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Site Disclaimer

The information contained on this website has been obtained from sources which we believe to be reliable and accurate. Any opinions expressed are for personal use and information purposes only. We are not responsible for the accuracy of information contained within this site and the information is subject to change without notice.

Legal & Regulatory Information

Important information about the BRI Wealth Management plc web site.
The registered address of BRI Wealth Management plc is:

BRI House
Elm Court
Meriden Business Park
Coventry
CV5 9RL
United Kingdom.

BRI Wealth Management plc is registered in England and Wales with company number 727301. VAT registration number 559 0617 24. BRI Wealth Management plc is authorised and regulated by the Financial Conduct Authority.

Risk Warnings

Please note that the value of investments and the income derived from them may fluctuate and an investor may not receive back the amount originally invested. Rates of exchange may cause the value of investments to go up or down. Past performance is not necessarily a guide to the future. The investments and investment services referred to within this website may not be suitable for all investors and if in doubt an investor should seek advice from an investment adviser.

The levels and bases of taxation can change and the taxation benefits associated with some investment products may be withdrawn by changes in legislation.

The current favourable tax treatment for pension saving is subject to change in the future and may vary according to your individual circumstances.

The contents of the BRI web site are not and should not be interpreted as being an invitation to make an investment or other decision.

Privacy Policy - Protecting Your Personal Information

To advise you properly we will need to collect information about your personal and financial circumstances. We take your privacy seriously and will only use your personal information to deliver our services and where required by law.

For the purpose of the Data Protection Act 1998 (DPA) and the General Data Protection Regulations 2018 (GDPR) and Applicable Regulations we are a ‘data controller’ which has consequences for how we use, store or otherwise process any personal data provided by you, your agents or representatives.

Sometimes, we may need to pass your personal information to other organisations. For example, if you apply to take out a financial product or service, we will need to pass certain personal details to the product or service provider.

To fulfil our legal obligations in respect of prevention of money-laundering and other financial crime we give your information to and receive information from fraud protection agencies. The organisation that we instruct to carry out fraud prevention checks is SmartSearch (www.smartsearchuk.com) which accesses information held by the fraud prevention agency Experian (www.experian.co.uk) and Equifax (www.equifax.co.uk) to carry out its checks. Both SmartSearch, Experian and Equifax are data controllers under Data Protection Laws. In order to carry out checks SmartSearch, Experian and Equifax may check the details that we provide to them against any database (public or otherwise) to which they have access. A record of the searches will be retained but it will have no effect on your credit rating.

We rely on the following legal bases for processing as defined in the DPA and GDPR to use personal data for the permitted purposes detailed in these Terms and Conditions:

a) That we have received consent from you and any other data subject to such processing;
b) That the processing is necessary for compliance with our legal obligations;
c) That the processing is necessary for us to provide our service under this agreement;
d) That the processing is necessary for the legitimate interests of us and any third-party recipients that may receive personal data. We may, for any permitted purpose, transfer or disclose personal data to any third-party anywhere in the world, to any person acting on our behalf or to any person to whom we are permitted to delegate any of our functions under this agreement, to any regulators and governmental agencies, in any jurisdiction, where we are required to do so by Applicable Regulations.

Where any of these third-parties are based outside the EU, including countries which may not have the benefit of equivalent data protection legislation.  In such circumstances we will only transfer personal data subject to appropriate safeguards, copies of which are available from pcm@brigroup.co.uk.

Your personal information may be transferred electronically (e.g. by email or over the internet) and we, or any relevant third-party, may contact you in future by what we believe to be the most appropriate means of communication at the time (telephone, email or letter).

The organisations to whom we may pass your details also have their own obligations to deal with your personal information appropriately.

If you do not want your Personal Data to be used for marketing purposes, you can make a notification to marketing@brigroup.co.uk.

Where you provide information about others (such as joint account holders), you confirm that you have their consent or are otherwise entitled to provide this information to us and for it to be used by us.

Any data subject in respect of whom we hold personal data can:

a) ask for a copy of the information we hold about them by writing to the Privacy Compliance Manager at BRI House, Elm Court, Meriden Business Park, Coventry, CV5 9RL or emailing pcm@brigroup.co.uk. We reserve the right to charge a reasonable administration fee for this service as permitted by appropriate law;
b) Raise complaints in relation to our processing of their personal data with the Information Commissioners Office;
c) Withdraw the consents to processing data, although this will not affect any data processed prior to this withdrawal and may mean we will not be able to provide services to you;
d) Object to the processing of personal data on the legal basis of legitimate interests and request that we demonstrate our legitimate grounds in order to continue such processing;
e) To request the erasure of personal data where it is no longer required for the purposes for which it was collected or where it was unlawfully processed;
f) Request that we rectify inaccuracies in personal data; and
g) Request that we restrict any processing of their data only to holding of the data while any disputes with us are being resolved, or for assistance with establishing, exercising or defending legal claims (where we would otherwise no longer need to retain such data for the permitted purpose described above).

By entering into this agreement, you confirm that:

a) You consent to the processing of your personal data, or that of other data subjects, by us or a third-party for the purpose of delivering our services;
b) Where you are an individual, providing us with personal data concerning other data subjects, or a corporate providing us with the personal data of your employees, trustees, directors, agents and representatives, you have obtained their explicit consent to using their personal data for the permitted purposes described above, and can demonstrate this to us if requested; and
c) You agree that our processing for the permitted purposes is warranted as it is necessary for our legitimate interests, and that this does not prejudice your rights or those of the other data subjects involved.

Complaints

The purpose of this guidance is to outline BRI Wealth Management plc's procedures for handling complaints from clients. We recognise that, regrettably, from time to time clients may have cause to complain about a service we provide to them. Where a complaint is received from a client we want to ensure that it is properly investigated, the complaint is resolved, and a proper response provided at the earliest opportunity.

How to Complain

Any communication should preferably be made to the Compliance Officer or a director of BRI Wealth Management plc at the following address:

The Compliance Director
BRI Wealth Management plc
BRI House
Elm Court
Meriden Business Park
Coventry
CV5 9RL

Although you may complain about many means such as letter, telephone, e-mail or in person it is the view of BRI Wealth Management plc and the Financial Ombudsman Service that it is usually best to give details of your complaint in writing.

When you contact us please make sure you give us the following information:

  • Your name, address and account details
  • A clear description of your concern or complaint
  • Details of what you would like to do to resolve the complaint
  • Copies of any relevant documents/information
  • A daytime telephone number or email address and any times which we can contact you

The Investigation Process

  • Once BRI Wealth Managment plc has received a complaint a senior member of staff unconnected with the complaint will investigate it. Upon receipt of your complaint a written acknowledgement will be sent to you promptly. The acknowledgement letter will advise you who will be responsible for investigating your complaint.
  • We will endeavour to respond to your complaint as quickly as possible but inevitably some complaints take longer to resolve because of their complexity or the need to obtain further information.
  • If we are able to resolve your complaint promptly (within three business days) we will send you a written acknowledgement letter telling you about your right to refer your complaint to the Ombudsman Service if you subsequently become dissatisfied with our response.
  • For more complex complaints we would normally hope to send a final response to you within eight weeks of receiving a complaint. In the event that we are unable to send a final response we will send you a holding letter detailing why we are not yet in a position to resolve the complaint together with an indication when we will make further contact.
  • If we have not sent you a final response within eight weeks of receiving a complaint we will advise you of your rights regarding referral of your complaint to the Ombudsman Service and provide you with the Financial Ombudsman Services explanatory leaflet setting out your rights.

You can also contact the Ombudsman Service directly at:

Financial Ombudsman Service Contact Details
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR

Phone: 0800 023 4 567
Fax: 020 7964 1001
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk/default.htm